Shipping/Return Policy
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Shipping & Returns
Shipping and Return Policy
At KICOMO, we prioritize customer satisfaction and aim to provide a smooth shopping experience. Our shipping and return policy is designed to address any concerns you may have.
Shipping Information
Once your order is confirmed, you will receive a tracking number to monitor its progress.
Return Policy
Returns are only accepted in the case of damaged goods. If you receive an item that is defective or damaged upon delivery, please contact us within 14 days of receipt. You may be required to provide photographic evidence of the damage.
We will arrange for the return of the damaged item and may offer a replacement or refund at our discretion. Please note that items returned for reasons other than damages cannot be accepted.
Thank you for choosing KICOMO! Your understanding and cooperation are greatly appreciated.